Lifestyle assistance
GVA can fulfill many of the specific needs requested by our local and international clients by providing various services. They include responses to informational requests, arranging car rental, dinner reservations, event tickets booking, travel arrangements and more. These services and programs are often designed by various organizations (insurance companies, banks, corporations, car manufactures, etc) to increase their own customer satisfaction and loyalty.
GVA uses its 24-hour Alarm Center staffed by multilingual coordinators and a network of providers and agents in various regions and countries to provide around-the-clock support for these personalized services. Specific lifestyle assistance services can be tailored to each particular client’s program. GVA can arrange a number of services including the following:
- Pre-trip information
GVA can provide you with pre-trip information on passport, visa and immunization requirements, foreign currency exchange rates, embassy and consular referrals, national holidays, etc.
- Limousines & Car Service
GVA can arrange and book rent–a-car service in Russia and all over the world
- Event tickets
GVA can arrange and book tickets for concerts, theater and sports events
- Restaurant - GVA can make restaurant reservations in Russia and all over the world
- Sightseeing
GVA can provide referrals, directions, and tickets.
- Flowers/Gifts
GVA can send on your behalf flowers and/or gifts
- Leisure
GVA can give referrals to fitness & health clubs, golf clubs, spas and salons.
- Information Search
GVA can provide urgently required information regarding companies, products, vendors, etc which can be obtained from GVA database, other directories or Internet.
- Tour & Travel Arrangements
GVA can arrange and book airline, railway and other tickets, or make full trip arrangements
- Meet & Greet Services
GVA can arrange for a bi-lingual representative who can meet the person at the airport, hotel or any designated location and accompany this person where required.
- Key-Protector Tracing
A service which enhances your protection in case of lost keys.
Lifestyle services can be provided by GVA not only in major Russian cities but globally as GVA belongs to prestigious International Assistance Group (IAG).